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Guarantees &
Product Returns
Guarantees
- All our products (excluding
batteries and bulbs) are guaranteed for a period
of 1 year,
provided they have not been abused or
otherwise mistreated.
- We will, at our option,
repair or replace the item if it is defective in
manufacture.
- We will replace the item if it
arrives to you broken or malfunctioning.
Product Returns:
- VERY IMPORTANT!
We check every item before we ship to be in good
working order.
Be careful to wind
the radios and flashlights in a clockwise
direction.
- If you do receive a item that was
damaged in transit:
- 1. Please advise us by clicking here >>
Innovative Technologies Product Return
Tell us that you are returning a
product, get an authorization number and
the address where to return your product.
- 2. Pack the item and mark on the
box your name, our
invoice number and if you are outside of
Canada
(Very Important) the following
information
"CANADIAN GOODS - RETURNED FOR T.I. -
9814.00.00"
- 3. Send the product by
surface mail only,
at your expense
to the address we send you.
- VERY
IMPORTANT!! If you did not purchase the item
from us (Innovative Technologies or
windupradio.com) we cannot
replace or repair your product. Please contact
the retailer who sold you the product.
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